Privacy Policy

1. Personal Information Collected & Collection Methods

We collect the following minimum personal information necessary for service provision.

• At booking: Full name (Korean/English), email, phone number (or KakaoTalk ID)
• At vehicle pick-up & identity verification: Driver's license number and type, passport number
• Credit card/payment info: Online payments are processed by Barion Payment Zrt. Card data is handled exclusively on Barion's PCI DSS Level 1 certified secure servers. We do not store or have access to your card information.

2. Purpose of Collection and Use

Collected information is used only for the following purposes.

• Vehicle booking, cancellation, and rental/return processing
• Driver qualification verification for insurance purposes
• Booking-related email notifications and emergency contact

3-1. Barion Smart Gateway (Payment Fraud Prevention)

Our website uses the Barion Smart Gateway service for payment fraud prevention. The Barion Pixel may collect the following data:

• Browser data (type, version, language, screen resolution)
• On-site activities (page views, clicks)
• Transaction identifiers and payment status
• IP address (anonymized)

Data processing is solely for the purpose of preventing and detecting payment fraud. The legal basis for processing is Art. 6(1)(f) of the EU GDPR (legitimate interest). You can review Barion's privacy policy here: Barion Privacy Policy.

The payment service provider is Barion Payment Zrt. (Registered office: H-1117 Budapest, Irinyi József utca 4-20, 2nd floor, Company reg. no.: 01-10-048552). Barion Payment Zrt. is regulated by the Central Bank of Hungary (Magyar Nemzeti Bank), license no.: H-EN-I-1064/2013.

4. Retention and Disposal of Personal Information

JOAJO RENT securely stores your information using Google's top-tier cloud infrastructure with strong encryption.

Once the rental purpose is fully achieved (vehicle returned) and any legally required retention periods end, personal information is immediately deleted or securely masked (***) to prevent identification.

5. Rights of Data Subjects (EU GDPR Compliance)

You may request access, correction, deletion (right to be forgotten), or processing restriction of your personal information at any time. Please send your request to the contact below for prompt action.